Right web nerds - maybe @Kirwan and @Duluth I need some help:
I've had a site for our rugby club on HostPapa for over 2 years now. It is mainly a point of presence and somewhere I can put important notes so I don't have to keep repeating myself to players.
I get an email from them to this effect:
Our automated performance scans have detected that your hosting account has exceeded the resources allocated more than 93 times in the past 2 days. Please see the list of recent faults generated by your 'Web Hosting Business (renegades.net.au)' account:
ā Limit on entry processes (EP): 93 times
Wondering what this means?
These faults are usually caused by one of the following issues:
- An increase in your web traffic (meaning your website has outgrown your current plan)
- Malfunctioning scripts
- Malicious activity, malware infections, or hacking attacks
We've run the site with them for a bit over 2 years without incident, it should be noted. Perhaps there is an increase in traffic due to new people joining the club.
I raised a support ticket. The Account Manager came back with "hey let's spend a bunch of money to take care of it" while stating
Our System Administrators found excessive resource usage faults. This happens whenever the activity generated by traffic, plugins, scripts, themes, etc. surpasses the resource usage limit of your hosting plan.
And that's fine but are they caused just by volume of traffic or something else? How would I determine this?
(The options they presented was a service amounting to $60/month or moving to a VPS at anything up to $860 a year, requiring me to spend money the club doesn't have).
Help appreciated. They said they're going to re-scan on May 1st and will put the site on hold if it is problematic.