Grumpy Old Man
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You want poor (non existent) customer service.
Air Fucking BNB
We cancelled our trip to Napier Art Deco because uh hello National State of Emergency airport closed, roads closed, city flooded, without power and the last thing they want anyway is visitors'.
So
No refund for first night as you cancelled within 48 hours. 50% for the second night100% for nights 3 and 4. Plus we will keep the service fee. So all up congratulations you get a refund of $1,100 on an initial outlay of $3K.
There is no customer service - just an answer bot that can't deal with your complaint and closes all enquiries inside 3 hours. I don't mind the loss of money. the people we were renting off turned the apartment into emergency shelter so we gave them the $1K we got from AirBnB anyway - it's the total lack of scruples.
Same thing happened in 2020. Deco was cancelled because of Covid. Air BnB offered a full refund but you only had 72 hours to accept. My partners mother dies in those 72 hours and so I missed the deadline. Contact AirBnB Oh the offer doesn't cover bereavements so you get nothing.
I argued it with them for months and even lodged a small claims but in the end I gave up as they are so ubiquitous, if they blacklisted me my accommodation options would be very limited.
Absolute fluffybunny of a company
/GOM
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@dogmeat said in Grumpy Old Man:
You want poor (non existent) customer service.
Air Fucking BNB
We cancelled our trip to Napier Art Deco because uh hello National State of Emergency airport closed, roads closed, city flooded, without power and the last thing they want anyway is visitors'.
So
No refund for first night as you cancelled within 48 hours. 50% for the second night100% for nights 3 and 4. Plus we will keep the service fee. So all up congratulations you get a refund of $1,100 on an initial outlay of $3K.
There is no customer service - just an answer bot that can't deal with your complaint and closes all enquiries inside 3 hours. I don't mind the loss of money. the people we were renting off turned the apartment into emergency shelter so we gave them the $1K we got from AirBnB anyway - it's the total lack of scruples.
Same thing happened in 2020. Deco was cancelled because of Covid. Air BnB offered a full refund but you only had 72 hours to accept. My partners mother dies in those 72 hours and so I missed the deadline. Contact AirBnB Oh the offer doesn't cover bereavements so you get nothing.
I argued it with them for months and even lodged a small claims but in the end I gave up as they are so ubiquitous, if they blacklisted me my accommodation options would be very limited.
Absolute fluffybunny of a company
/GOM
EBay can be just as bad. Got stiffed by a seller and went thru chat bot hell until spoke to a human. They refused to pay up even though they agreed the seller was a suspect fraudster. Took them to the small claims court and they backed down pretty much straight away.
Never fuck with a grumpy old man itching for a fight with plenty of time on his hands..
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@NTA said in Grumpy Old Man:
@Catogrande said in Grumpy Old Man:
Apple and their so called Geniuses can all get fucked.
The local Apple Store is full of kids who get paid fuck all and know a corresponding amount. Anything outside the norm utterly confuses them. I leave all the Apple shit to the Boy in our household and even he thinks it is shit - outside the Adobe stuff he uses for media editing, which seems to work reasonably well.
There's an Apple store out your way?
I generally find the City store to be shit and the Broadway store to be pretty good. If the City store had done their job properly a few years ago I wouldn't have needed the most recent work done at the Broadway store.
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@Nepia said in Grumpy Old Man:
@MN5 said in Grumpy Old Man:
@NTA said in Grumpy Old Man:
Back to being grumpy: glasses. I fucking hate wearing glasses. Just another thing to carry around.
Am convinced that my eyesight is deteriorating because of it. Self-fulfilling prophecy!
Wear contacts like I do you grumpy old fuck.
Keep the glasses for cloudy days or special occasions.
On a related note I keep breaking my sunglasses.
You sound like me. I have monthly wears that you can sleep with, I take them out once a week to give the eyes a rest and wear my glasses that evening. I'm blind as fuck though, wearing glasses for me is like being in one of those 90s rap videos where everything has the fishbowl effect.
I buy $10-$20 sunglasses from the market because I'm alway losing or breaking them.
@Catogrande That sucks. Apple can be a bit hit and miss, I've had shitty service in the past. I have one mate who buys so much Apple stuff that they always just repair or replace his stuff for free.
Yeah due to my Scottish heritage I take extra good care of them so they last longer. As soon as I get home the contacts come out and the glasses come on. Occasionally if I want to try to fool people into thinking I’m smart I wear them in public. It doesn’t work though.
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Why is there always some fucknuckle in every Airport Lounge talking on their phone at the top of their voice.
Really not interested 'mate'.
Also interesting how they manage to drop into the conversation within the first 60 seconds that they're "just at the Koru Lounge"
piston wristed gibbons
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@MN5 said in Grumpy Old Man:
@Nepia said in Grumpy Old Man:
@MN5 said in Grumpy Old Man:
@NTA said in Grumpy Old Man:
Back to being grumpy: glasses. I fucking hate wearing glasses. Just another thing to carry around.
Am convinced that my eyesight is deteriorating because of it. Self-fulfilling prophecy!
Wear contacts like I do you grumpy old fuck.
Keep the glasses for cloudy days or special occasions.
On a related note I keep breaking my sunglasses.
You sound like me. I have monthly wears that you can sleep with, I take them out once a week to give the eyes a rest and wear my glasses that evening. I'm blind as fuck though, wearing glasses for me is like being in one of those 90s rap videos where everything has the fishbowl effect.
I buy $10-$20 sunglasses from the market because I'm alway losing or breaking them.
@Catogrande That sucks. Apple can be a bit hit and miss, I've had shitty service in the past. I have one mate who buys so much Apple stuff that they always just repair or replace his stuff for free.
Yeah due to my Scottish heritage I take extra good care of them so they last longer. As soon as I get home the contacts come out and the glasses come on. Occasionally if I want to try to fool people into thinking I’m smart I wear them in public. It doesn’t work though.
I can't go back to contact lenses you have to put in and take out everyday. I get annoyed doing it once a week, and the morning I need to put them in always becomes a sleep in as I can't be bothered putting them in.
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@MN5 said in Grumpy Old Man:
@Nepia said in Grumpy Old Man:
@MN5 said in Grumpy Old Man:
@NTA said in Grumpy Old Man:
Back to being grumpy: glasses. I fucking hate wearing glasses. Just another thing to carry around.
Am convinced that my eyesight is deteriorating because of it. Self-fulfilling prophecy!
Wear contacts like I do you grumpy old fuck.
Keep the glasses for cloudy days or special occasions.
On a related note I keep breaking my sunglasses.
You sound like me. I have monthly wears that you can sleep with, I take them out once a week to give the eyes a rest and wear my glasses that evening. I'm blind as fuck though, wearing glasses for me is like being in one of those 90s rap videos where everything has the fishbowl effect.
I buy $10-$20 sunglasses from the market because I'm alway losing or breaking them.
@Catogrande That sucks. Apple can be a bit hit and miss, I've had shitty service in the past. I have one mate who buys so much Apple stuff that they always just repair or replace his stuff for free.
Yeah due to my Scottish heritage I take extra good care of them so they last longer. As soon as I get home the contacts come out and the glasses come on. Occasionally if I want to try to fool people into thinking I’m smart I wear them in public. It doesn’t work though.
You're Scottish? First time you've mentioned it.
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@dogmeat said in Grumpy Old Man:
Why is there always some fucknuckle in every Airport Lounge talking on their phone at the top of their voice.
Really not interested 'mate'.
The worst are people who always use the speaker to have a conversation on their phone - anywhere. Then you hear two people talking at the top of their voice!
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@Frank said in Grumpy Old Man:
@MN5 said in Grumpy Old Man:
@Nepia said in Grumpy Old Man:
@MN5 said in Grumpy Old Man:
@NTA said in Grumpy Old Man:
Back to being grumpy: glasses. I fucking hate wearing glasses. Just another thing to carry around.
Am convinced that my eyesight is deteriorating because of it. Self-fulfilling prophecy!
Wear contacts like I do you grumpy old fuck.
Keep the glasses for cloudy days or special occasions.
On a related note I keep breaking my sunglasses.
You sound like me. I have monthly wears that you can sleep with, I take them out once a week to give the eyes a rest and wear my glasses that evening. I'm blind as fuck though, wearing glasses for me is like being in one of those 90s rap videos where everything has the fishbowl effect.
I buy $10-$20 sunglasses from the market because I'm alway losing or breaking them.
@Catogrande That sucks. Apple can be a bit hit and miss, I've had shitty service in the past. I have one mate who buys so much Apple stuff that they always just repair or replace his stuff for free.
Yeah due to my Scottish heritage I take extra good care of them so they last longer. As soon as I get home the contacts come out and the glasses come on. Occasionally if I want to try to fool people into thinking I’m smart I wear them in public. It doesn’t work though.
You're Scottish? First time you've mentioned it.
Well, this week at any rate.
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@Bovidae said in Grumpy Old Man:
@dogmeat said in Grumpy Old Man:
Why is there always some fucknuckle in every Airport Lounge talking on their phone at the top of their voice.
Really not interested 'mate'.
The worst are people who always use the speaker to have a conversation on their phone - anywhere. Then you hear two people talking at the top of their voice!
it's the bloody older people who think it's OK. PIsses me off mightily.
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@dogmeat said in Grumpy Old Man:
Why is there always some fucknuckle in every Airport Lounge talking on their phone at the top of their voice.
Really not interested 'mate'.
Also interesting how they manage to drop into the conversation within the first 60 seconds that they're "just at the Koru Lounge"
piston wristed gibbons
I travel a bit with a work colleague and enjoyed the fruits of the Koro lounge as a “guest” ( there’s that Scottish heritage again ) until they decided they didn’t really need it anymore and cancelled ! Now on work trips we have to sit and wait with the commoners AND pay for beer ! FML !
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@Catogrande said in Grumpy Old Man:
I had a diametrically opposed experience with Apple recently. My MacBook Air battery had finally given up the ghost following some months of deteriorating performance and got to the point where it would no longer take a charge at all. So I went to the Apple shop to get a replacement. Simple eh? Not a bit of it. I had to make an appointment to go to the "Genius Bar" and speak to one of their Geniuses to get the fucker changed. OK I did that. Simple then yes? No.
I was fucking well triaged and had to speak to two other people before being led to said Genius Bar, which is basically just a high table with some high stools littered around it. I am eventually joined by the obligatory neckbeard and I explained the problem. "Hmm. This needs a full diagnostic and a bunch of other stuff. 30 minutes later he decided that teh battery was fucked and I would need a new one. "How much" I said. That would be £129 but we can't do it for you as this model is obsolete. Cue much gnashing of teeth on my part. he finally said that I could visit another computer place just a round the corner who should be able to help. I went round there, explained the situation and the guy said "let me have a look" Switched it on, plugged it in and within two minutes said "your battery is fucked". We can do this for £129, when do you want it done by"?
"This afternoon"?
"Sure"
Apple and their so called Geniuses can all get fucked.
was the replacement proprietary? I am not sure if they are deliberately reducing their durability or the higher performance is having a big hit on reliability, but Apple batteries don't seem to be as good as they used to be IMHO. And their parts are eyewatering expensive. Some of their peripherals are also crapesque in my opinion.
And Apple/Genius! are milking the distinction between perceived and designed obsolescence.
I'd move to Unix and a nice clean new OS if I could. I think I will at home. -
I’m told the replacement was Apple. The guys at the second shop are all ex-Apple techies who got sick of working there. They are actually bloody good.
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@Rancid-Schnitzel said in Grumpy Old Man:
@Bones said in Grumpy Old Man:
Yeah, well, fuck Google. Recently my pixel 6 at about a year old just stopped working on mobile data. Calls, texts and WiFi still worked.
Absolutely fluffybunnies to deal with and just kept sending empty empathy emails and repeatedly asking me to state when and what happened and at what intervals, despite me already stating that it wasn't intermittent and it happened immediately after a security update and stayed that way.
After me asking for an update two weeks in, they sent an email basically saying "hey we're looking at it ok and it'll take as long as it takes". Then another email every few days with me having to repeat cause and symptoms.
Traded it in after 5 weeks for £16 and got an oppo flip. Neat and won't go back.
Pixels are utter shit. Had similar problems. The battery indicator also paused at 7% and therefore couldn't update or do shit. Dude at the mobile place said they were notoriously bad. Glad I did my due diligence 🤦♂️.
Oppos are good value but I think they start wearing down after 2-3 years (screen sensitivity etc). Liked Samsung esp the camera but just too darn dear. Motorola seemed pretty reliable (and tough!) but I didn't like their cameras so much.
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@Catogrande said in Grumpy Old Man:
I’m told the replacement was Apple. The guys at the second shop are all ex-Apple techies who got sick of working there. They are actually bloody good.
Yeah Apple is too much of a meal ticket for Apple. I can't let my wife even walk near a Genius store because of the experiences she had. It is a crap service model and their teenagers aren't geniuses.
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@dogmeat said in Grumpy Old Man:
Why is there always some fucknuckle in every Airport Lounge talking on their phone at the top of their voice.
That's another thing wrong with the world - people who miss out the second "K" in fuckknuckle.
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You’re on fire at the moment, you miserable, grumpy bastard.
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@Rancid-Schnitzel said in Grumpy Old Man:
@Bones said in Grumpy Old Man:
Yeah, well, fuck Google. Recently my pixel 6 at about a year old just stopped working on mobile data. Calls, texts and WiFi still worked.
Absolutely fluffybunnies to deal with and just kept sending empty empathy emails and repeatedly asking me to state when and what happened and at what intervals, despite me already stating that it wasn't intermittent and it happened immediately after a security update and stayed that way.
After me asking for an update two weeks in, they sent an email basically saying "hey we're looking at it ok and it'll take as long as it takes". Then another email every few days with me having to repeat cause and symptoms.
Traded it in after 5 weeks for £16 and got an oppo flip. Neat and won't go back.
Pixels are utter shit. Had similar problems. The battery indicator also paused at 7% and therefore couldn't update or do shit. Dude at the mobile place said they were notoriously bad. Glad I did my due diligence 🤦♂️.
It was my second one and was great until that happened, but the support was bullshit.
