Grumpy Old Man
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This post is deleted!
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OK. Bought and installed a new and moderately expensive kitchen tap just over a year ago. Last week the valve went faulty and, as you would expect, it's a non-standard valve.
Ring up the manufacturer/supplier to order a new one and complain loudly and get told it's covered by their 10 year guarantee. While on the phone, I send them my invoice and they email back seconds later with details of the replacement valves they are sending me, together with a tracking number for 24hr delivery.
As a GOM, I now feel dirty.
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So you’re grumpy about having nothing to be grumpy about?
This thread is now closed. We have a winner.
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@Catogrande said in Grumpy Old Man:
So you’re grumpy about having nothing to be grumpy about?
It's a win/win scenario
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@Catogrande said in Grumpy Old Man:
So you’re grumpy about having nothing to be grumpy about?
This thread is now closed. We have a winner.
Too much detail and accuracy, disqualified.
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@Victor-Meldrew they don't make taps like they used too, now they just rely on cheap replacement parts instead of making it last. GOM restored.
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@Victor-Meldrew said in Grumpy Old Man:
OK. Bought and installed a new and moderately expensive kitchen tap just over a year ago. Last week the valve went faulty and, as you would expect, it's a non-standard valve.
Ring up the manufacturer/supplier to order a new one and complain loudly and get told it's covered by their 10 year guarantee. While on the phone, I send them my invoice and they email back seconds later with details of the replacement valves they are sending me, together with a tracking number for 24hr delivery.
As a GOM, I now feel dirty.
I hate it when you’re all itching for a fight and fluffybunnies do the right thing and actually provide outstanding customer service.
Thank god I have a punching bag.
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@MN5 I had that when a TV shat itself years back...repairer couldnt tell me why it failed, it was actually 6 months outside its 24 month warranty.
I rang Panasonic, ready for a scrap, they put me on hold, called the repairer to find to the issue, came back on and said they'd be sending me a new TV, and as my one was obsolete, it would be the new version, had it the next day!
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@taniwharugby said in Grumpy Old Man:
@MN5 I had that when a TV shat itself years back...repairer couldnt tell me why it failed, it was actually 6 months outside its 24 month warranty.
I rang Panasonic, ready for a scrap, they put me on hold, called the repairer to find to the issue, came back on and said they'd be sending me a new TV, and as my one was obsolete, it would be the new version, had it the next day!
Posts like this make me want to start a “Happy old man” thread.
It wouldn’t see much action though.
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@MN5 said in Grumpy Old Man:
Posts like this make me want to start a “Happy old man” thread.
I started something similar once but it died. God I love this place...
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@Victor-Meldrew said in Grumpy Old Man:
@MN5 said in Grumpy Old Man:
Posts like this make me want to start a “Happy old man” thread.
I started something similar once but it died. God I love this place...
True. No one wants to hear anyone wank on about how good their life is. No surprises
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@MN5 said in Grumpy Old Man:
@Victor-Meldrew said in Grumpy Old Man:
OK. Bought and installed a new and moderately expensive kitchen tap just over a year ago. Last week the valve went faulty and, as you would expect, it's a non-standard valve.
Ring up the manufacturer/supplier to order a new one and complain loudly and get told it's covered by their 10 year guarantee. While on the phone, I send them my invoice and they email back seconds later with details of the replacement valves they are sending me, together with a tracking number for 24hr delivery.
As a GOM, I now feel dirty.
I hate it when you’re all itching for a fight and fluffybunnies do the right thing and actually provide outstanding customer service.
In all seriousness, I'll praise great customer service to the skies - great indicator of a successful, well-run company
Thank god I have a punching bag.
There's always the Foster thread...
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@Victor-Meldrew said in Grumpy Old Man:
@MN5 said in Grumpy Old Man:
@Victor-Meldrew said in Grumpy Old Man:
OK. Bought and installed a new and moderately expensive kitchen tap just over a year ago. Last week the valve went faulty and, as you would expect, it's a non-standard valve.
Ring up the manufacturer/supplier to order a new one and complain loudly and get told it's covered by their 10 year guarantee. While on the phone, I send them my invoice and they email back seconds later with details of the replacement valves they are sending me, together with a tracking number for 24hr delivery.
As a GOM, I now feel dirty.
I hate it when you’re all itching for a fight and fluffybunnies do the right thing and actually provide outstanding customer service.
In all seriousness, I'll praise great customer service to the skies - great indicator of a successful, well-run company
Thank god I have a punching bag.
There's always the Foster thread...
I let others get worked up over there. Not me. It’s only sport. I’ve grown up since 1999
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@MN5 said in Grumpy Old Man:
@Victor-Meldrew said in Grumpy Old Man:
@MN5 said in Grumpy Old Man:
@Victor-Meldrew said in Grumpy Old Man:
OK. Bought and installed a new and moderately expensive kitchen tap just over a year ago. Last week the valve went faulty and, as you would expect, it's a non-standard valve.
Ring up the manufacturer/supplier to order a new one and complain loudly and get told it's covered by their 10 year guarantee. While on the phone, I send them my invoice and they email back seconds later with details of the replacement valves they are sending me, together with a tracking number for 24hr delivery.
As a GOM, I now feel dirty.
I hate it when you’re all itching for a fight and fluffybunnies do the right thing and actually provide outstanding customer service.
In all seriousness, I'll praise great customer service to the skies - great indicator of a successful, well-run company
Thank god I have a punching bag.
There's always the Foster thread...
I let others get worked up over there. Not me. It’s only sport. I’ve grown up since 1999
You might want to go through the Memes thread before you start making those sort of claims.
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@Catogrande said in Grumpy Old Man:
@MN5 said in Grumpy Old Man:
@Victor-Meldrew said in Grumpy Old Man:
@MN5 said in Grumpy Old Man:
@Victor-Meldrew said in Grumpy Old Man:
OK. Bought and installed a new and moderately expensive kitchen tap just over a year ago. Last week the valve went faulty and, as you would expect, it's a non-standard valve.
Ring up the manufacturer/supplier to order a new one and complain loudly and get told it's covered by their 10 year guarantee. While on the phone, I send them my invoice and they email back seconds later with details of the replacement valves they are sending me, together with a tracking number for 24hr delivery.
As a GOM, I now feel dirty.
I hate it when you’re all itching for a fight and fluffybunnies do the right thing and actually provide outstanding customer service.
In all seriousness, I'll praise great customer service to the skies - great indicator of a successful, well-run company
Thank god I have a punching bag.
There's always the Foster thread...
I let others get worked up over there. Not me. It’s only sport. I’ve grown up since 1999
You might want to go through the Memes thread before you start making those sort of claims.
I never said grown up completely
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@taniwharugby said in Grumpy Old Man:
@MN5 I had that when a TV shat itself years back...repairer couldnt tell me why it failed, it was actually 6 months outside its 24 month warranty.
I rang Panasonic, ready for a scrap, they put me on hold, called the repairer to find to the issue, came back on and said they'd be sending me a new TV, and as my one was obsolete, it would be the new version, had it the next day!
I had similar with Apple recently, took my laptop in to get some keys repaired and the guy did a full diagnostics, I was grumpy old manning it as it was taking ages and I'd got the last key replaced immediately. Anyway the guy comes back over and says we're going to replace your battery and check your motherboard, I snapped at him asking how much it would cost saying I only wanted the keys fixed and he replied they'd do it at no cost and he rightly thought the keys were a symptom of other issues - so I looked and felt like a dick.
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@taniwharugby said in Grumpy Old Man:
rang Panasonic, ready for a scrap, they put me on hold, called the repairer to find to the issue, came back on and said they'd be sending me a new TV, and as my one was obsolete, it would be the new version, had it the next day!
That's why I buy the runout models on sale; more chance of getting the new bling if it shits itself.
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