Grumpy Old Man
-
@Catogrande said in Grumpy Old Man:
So you’re grumpy about having nothing to be grumpy about?
This thread is now closed. We have a winner.
Too much detail and accuracy, disqualified.
-
@Victor-Meldrew they don't make taps like they used too, now they just rely on cheap replacement parts instead of making it last. GOM restored.
-
@Victor-Meldrew said in Grumpy Old Man:
OK. Bought and installed a new and moderately expensive kitchen tap just over a year ago. Last week the valve went faulty and, as you would expect, it's a non-standard valve.
Ring up the manufacturer/supplier to order a new one and complain loudly and get told it's covered by their 10 year guarantee. While on the phone, I send them my invoice and they email back seconds later with details of the replacement valves they are sending me, together with a tracking number for 24hr delivery.
As a GOM, I now feel dirty.
I hate it when you’re all itching for a fight and fluffybunnies do the right thing and actually provide outstanding customer service.
Thank god I have a punching bag.
-
@MN5 I had that when a TV shat itself years back...repairer couldnt tell me why it failed, it was actually 6 months outside its 24 month warranty.
I rang Panasonic, ready for a scrap, they put me on hold, called the repairer to find to the issue, came back on and said they'd be sending me a new TV, and as my one was obsolete, it would be the new version, had it the next day!
-
@taniwharugby said in Grumpy Old Man:
@MN5 I had that when a TV shat itself years back...repairer couldnt tell me why it failed, it was actually 6 months outside its 24 month warranty.
I rang Panasonic, ready for a scrap, they put me on hold, called the repairer to find to the issue, came back on and said they'd be sending me a new TV, and as my one was obsolete, it would be the new version, had it the next day!
Posts like this make me want to start a “Happy old man” thread.
It wouldn’t see much action though.
-
@MN5 said in Grumpy Old Man:
Posts like this make me want to start a “Happy old man” thread.
I started something similar once but it died. God I love this place...
-
@Victor-Meldrew said in Grumpy Old Man:
@MN5 said in Grumpy Old Man:
Posts like this make me want to start a “Happy old man” thread.
I started something similar once but it died. God I love this place...
True. No one wants to hear anyone wank on about how good their life is. No surprises
-
@MN5 said in Grumpy Old Man:
@Victor-Meldrew said in Grumpy Old Man:
OK. Bought and installed a new and moderately expensive kitchen tap just over a year ago. Last week the valve went faulty and, as you would expect, it's a non-standard valve.
Ring up the manufacturer/supplier to order a new one and complain loudly and get told it's covered by their 10 year guarantee. While on the phone, I send them my invoice and they email back seconds later with details of the replacement valves they are sending me, together with a tracking number for 24hr delivery.
As a GOM, I now feel dirty.
I hate it when you’re all itching for a fight and fluffybunnies do the right thing and actually provide outstanding customer service.
In all seriousness, I'll praise great customer service to the skies - great indicator of a successful, well-run company
Thank god I have a punching bag.
There's always the Foster thread...
-
@Victor-Meldrew said in Grumpy Old Man:
@MN5 said in Grumpy Old Man:
@Victor-Meldrew said in Grumpy Old Man:
OK. Bought and installed a new and moderately expensive kitchen tap just over a year ago. Last week the valve went faulty and, as you would expect, it's a non-standard valve.
Ring up the manufacturer/supplier to order a new one and complain loudly and get told it's covered by their 10 year guarantee. While on the phone, I send them my invoice and they email back seconds later with details of the replacement valves they are sending me, together with a tracking number for 24hr delivery.
As a GOM, I now feel dirty.
I hate it when you’re all itching for a fight and fluffybunnies do the right thing and actually provide outstanding customer service.
In all seriousness, I'll praise great customer service to the skies - great indicator of a successful, well-run company
Thank god I have a punching bag.
There's always the Foster thread...
I let others get worked up over there. Not me. It’s only sport. I’ve grown up since 1999
-
@MN5 said in Grumpy Old Man:
@Victor-Meldrew said in Grumpy Old Man:
@MN5 said in Grumpy Old Man:
@Victor-Meldrew said in Grumpy Old Man:
OK. Bought and installed a new and moderately expensive kitchen tap just over a year ago. Last week the valve went faulty and, as you would expect, it's a non-standard valve.
Ring up the manufacturer/supplier to order a new one and complain loudly and get told it's covered by their 10 year guarantee. While on the phone, I send them my invoice and they email back seconds later with details of the replacement valves they are sending me, together with a tracking number for 24hr delivery.
As a GOM, I now feel dirty.
I hate it when you’re all itching for a fight and fluffybunnies do the right thing and actually provide outstanding customer service.
In all seriousness, I'll praise great customer service to the skies - great indicator of a successful, well-run company
Thank god I have a punching bag.
There's always the Foster thread...
I let others get worked up over there. Not me. It’s only sport. I’ve grown up since 1999
You might want to go through the Memes thread before you start making those sort of claims.
-
@Catogrande said in Grumpy Old Man:
@MN5 said in Grumpy Old Man:
@Victor-Meldrew said in Grumpy Old Man:
@MN5 said in Grumpy Old Man:
@Victor-Meldrew said in Grumpy Old Man:
OK. Bought and installed a new and moderately expensive kitchen tap just over a year ago. Last week the valve went faulty and, as you would expect, it's a non-standard valve.
Ring up the manufacturer/supplier to order a new one and complain loudly and get told it's covered by their 10 year guarantee. While on the phone, I send them my invoice and they email back seconds later with details of the replacement valves they are sending me, together with a tracking number for 24hr delivery.
As a GOM, I now feel dirty.
I hate it when you’re all itching for a fight and fluffybunnies do the right thing and actually provide outstanding customer service.
In all seriousness, I'll praise great customer service to the skies - great indicator of a successful, well-run company
Thank god I have a punching bag.
There's always the Foster thread...
I let others get worked up over there. Not me. It’s only sport. I’ve grown up since 1999
You might want to go through the Memes thread before you start making those sort of claims.
I never said grown up completely
-
@taniwharugby said in Grumpy Old Man:
@MN5 I had that when a TV shat itself years back...repairer couldnt tell me why it failed, it was actually 6 months outside its 24 month warranty.
I rang Panasonic, ready for a scrap, they put me on hold, called the repairer to find to the issue, came back on and said they'd be sending me a new TV, and as my one was obsolete, it would be the new version, had it the next day!
I had similar with Apple recently, took my laptop in to get some keys repaired and the guy did a full diagnostics, I was grumpy old manning it as it was taking ages and I'd got the last key replaced immediately. Anyway the guy comes back over and says we're going to replace your battery and check your motherboard, I snapped at him asking how much it would cost saying I only wanted the keys fixed and he replied they'd do it at no cost and he rightly thought the keys were a symptom of other issues - so I looked and felt like a dick.
-
@taniwharugby said in Grumpy Old Man:
rang Panasonic, ready for a scrap, they put me on hold, called the repairer to find to the issue, came back on and said they'd be sending me a new TV, and as my one was obsolete, it would be the new version, had it the next day!
That's why I buy the runout models on sale; more chance of getting the new bling if it shits itself.
-
-
I had a diametrically opposed experience with Apple recently. My MacBook Air battery had finally given up the ghost following some months of deteriorating performance and got to the point where it would no longer take a charge at all. So I went to the Apple shop to get a replacement. Simple eh? Not a bit of it. I had to make an appointment to go to the "Genius Bar" and speak to one of their Geniuses to get the fucker changed. OK I did that. Simple then yes? No.
I was fucking well triaged and had to speak to two other people before being led to said Genius Bar, which is basically just a high table with some high stools littered around it. I am eventually joined by the obligatory neckbeard and I explained the problem. "Hmm. This needs a full diagnostic and a bunch of other stuff. 30 minutes later he decided that teh battery was fucked and I would need a new one. "How much" I said. That would be £129 but we can't do it for you as this model is obsolete. Cue much gnashing of teeth on my part. he finally said that I could visit another computer place just a round the corner who should be able to help. I went round there, explained the situation and the guy said "let me have a look" Switched it on, plugged it in and within two minutes said "your battery is fucked". We can do this for £129, when do you want it done by"?
"This afternoon"?
"Sure"
Apple and their so called Geniuses can all get fucked.
-
Yeah, well, fuck Google. Recently my pixel 6 at about a year old just stopped working on mobile data. Calls, texts and WiFi still worked.
Absolutely fluffybunnies to deal with and just kept sending empty empathy emails and repeatedly asking me to state when and what happened and at what intervals, despite me already stating that it wasn't intermittent and it happened immediately after a security update and stayed that way.
After me asking for an update two weeks in, they sent an email basically saying "hey we're looking at it ok and it'll take as long as it takes". Then another email every few days with me having to repeat cause and symptoms.
Traded it in after 5 weeks for £16 and got an oppo flip. Neat and won't go back.
-
@Catogrande said in Grumpy Old Man:
Apple and their so called Geniuses can all get fucked.
I worked with some Pen Testers at a banking client about 10 years ago and their view of Apple was excoriating - particularly on security. One Apple fanboi challenged their comments so they hacked his MacBook login in less than 10 seconds - apparently there was a universal Mac Book password floating about which took Apple years to fix
-
It’s the alarmingly high degree of smugness considering their poor service standards that gets me. Seemingly they have all drunk the corporate kool-aid.
-
Think of all the R&D that went into these £700 wheels...
"Put your Mac Pro on wheels with the Mac Pro Wheels Kit. The custom-designed stainless steel and rubber wheels make it easy to move your Mac Pro around, whether sliding it out from under your desk or across your studio".
