Grumpy Old Man
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@MN5 said in Grumpy Old Man:
@Victor-Meldrew said in Grumpy Old Man:
@MN5 said in Grumpy Old Man:
@Victor-Meldrew said in Grumpy Old Man:
OK. Bought and installed a new and moderately expensive kitchen tap just over a year ago. Last week the valve went faulty and, as you would expect, it's a non-standard valve.
Ring up the manufacturer/supplier to order a new one and complain loudly and get told it's covered by their 10 year guarantee. While on the phone, I send them my invoice and they email back seconds later with details of the replacement valves they are sending me, together with a tracking number for 24hr delivery.
As a GOM, I now feel dirty.
I hate it when you’re all itching for a fight and fluffybunnies do the right thing and actually provide outstanding customer service.
In all seriousness, I'll praise great customer service to the skies - great indicator of a successful, well-run company
Thank god I have a punching bag.
There's always the Foster thread...
I let others get worked up over there. Not me. It’s only sport. I’ve grown up since 1999
You might want to go through the Memes thread before you start making those sort of claims.
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@Catogrande said in Grumpy Old Man:
@MN5 said in Grumpy Old Man:
@Victor-Meldrew said in Grumpy Old Man:
@MN5 said in Grumpy Old Man:
@Victor-Meldrew said in Grumpy Old Man:
OK. Bought and installed a new and moderately expensive kitchen tap just over a year ago. Last week the valve went faulty and, as you would expect, it's a non-standard valve.
Ring up the manufacturer/supplier to order a new one and complain loudly and get told it's covered by their 10 year guarantee. While on the phone, I send them my invoice and they email back seconds later with details of the replacement valves they are sending me, together with a tracking number for 24hr delivery.
As a GOM, I now feel dirty.
I hate it when you’re all itching for a fight and fluffybunnies do the right thing and actually provide outstanding customer service.
In all seriousness, I'll praise great customer service to the skies - great indicator of a successful, well-run company
Thank god I have a punching bag.
There's always the Foster thread...
I let others get worked up over there. Not me. It’s only sport. I’ve grown up since 1999
You might want to go through the Memes thread before you start making those sort of claims.
I never said grown up completely
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@taniwharugby said in Grumpy Old Man:
@MN5 I had that when a TV shat itself years back...repairer couldnt tell me why it failed, it was actually 6 months outside its 24 month warranty.
I rang Panasonic, ready for a scrap, they put me on hold, called the repairer to find to the issue, came back on and said they'd be sending me a new TV, and as my one was obsolete, it would be the new version, had it the next day!
I had similar with Apple recently, took my laptop in to get some keys repaired and the guy did a full diagnostics, I was grumpy old manning it as it was taking ages and I'd got the last key replaced immediately. Anyway the guy comes back over and says we're going to replace your battery and check your motherboard, I snapped at him asking how much it would cost saying I only wanted the keys fixed and he replied they'd do it at no cost and he rightly thought the keys were a symptom of other issues - so I looked and felt like a dick.
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@taniwharugby said in Grumpy Old Man:
rang Panasonic, ready for a scrap, they put me on hold, called the repairer to find to the issue, came back on and said they'd be sending me a new TV, and as my one was obsolete, it would be the new version, had it the next day!
That's why I buy the runout models on sale; more chance of getting the new bling if it shits itself.
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I had a diametrically opposed experience with Apple recently. My MacBook Air battery had finally given up the ghost following some months of deteriorating performance and got to the point where it would no longer take a charge at all. So I went to the Apple shop to get a replacement. Simple eh? Not a bit of it. I had to make an appointment to go to the "Genius Bar" and speak to one of their Geniuses to get the fucker changed. OK I did that. Simple then yes? No.
I was fucking well triaged and had to speak to two other people before being led to said Genius Bar, which is basically just a high table with some high stools littered around it. I am eventually joined by the obligatory neckbeard and I explained the problem. "Hmm. This needs a full diagnostic and a bunch of other stuff. 30 minutes later he decided that teh battery was fucked and I would need a new one. "How much" I said. That would be £129 but we can't do it for you as this model is obsolete. Cue much gnashing of teeth on my part. he finally said that I could visit another computer place just a round the corner who should be able to help. I went round there, explained the situation and the guy said "let me have a look" Switched it on, plugged it in and within two minutes said "your battery is fucked". We can do this for £129, when do you want it done by"?
"This afternoon"?
"Sure"
Apple and their so called Geniuses can all get fucked.
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Yeah, well, fuck Google. Recently my pixel 6 at about a year old just stopped working on mobile data. Calls, texts and WiFi still worked.
Absolutely fluffybunnies to deal with and just kept sending empty empathy emails and repeatedly asking me to state when and what happened and at what intervals, despite me already stating that it wasn't intermittent and it happened immediately after a security update and stayed that way.
After me asking for an update two weeks in, they sent an email basically saying "hey we're looking at it ok and it'll take as long as it takes". Then another email every few days with me having to repeat cause and symptoms.
Traded it in after 5 weeks for £16 and got an oppo flip. Neat and won't go back.
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@Catogrande said in Grumpy Old Man:
Apple and their so called Geniuses can all get fucked.
I worked with some Pen Testers at a banking client about 10 years ago and their view of Apple was excoriating - particularly on security. One Apple fanboi challenged their comments so they hacked his MacBook login in less than 10 seconds - apparently there was a universal Mac Book password floating about which took Apple years to fix
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It’s the alarmingly high degree of smugness considering their poor service standards that gets me. Seemingly they have all drunk the corporate kool-aid.
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Think of all the R&D that went into these £700 wheels...
"Put your Mac Pro on wheels with the Mac Pro Wheels Kit. The custom-designed stainless steel and rubber wheels make it easy to move your Mac Pro around, whether sliding it out from under your desk or across your studio".
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@NTA said in Grumpy Old Man:
Back to being grumpy: glasses. I fucking hate wearing glasses. Just another thing to carry around.
Am convinced that my eyesight is deteriorating because of it. Self-fulfilling prophecy!
Wear contacts like I do you grumpy old fuck.
Keep the glasses for cloudy days or special occasions.
On a related note I keep breaking my sunglasses.
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@MN5 said in Grumpy Old Man:
@NTA said in Grumpy Old Man:
Back to being grumpy: glasses. I fucking hate wearing glasses. Just another thing to carry around.
Am convinced that my eyesight is deteriorating because of it. Self-fulfilling prophecy!
Wear contacts like I do you grumpy old fuck.
Keep the glasses for cloudy days or special occasions.
On a related note I keep breaking my sunglasses.
They don't do contacts for progressive lenses, so that's right out. COntact in = see at a distance but can't see close up. Therefore need reading glasses. Kinda defeats the purpose!
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@Victor-Meldrew said in Grumpy Old Man:
Think of all the R&D that went into these £700 wheels...
"Put your Mac Pro on wheels with the Mac Pro Wheels Kit. The custom-designed stainless steel and rubber wheels make it easy to move your Mac Pro around, whether sliding it out from under your desk or across your studio".
Solid right. Who wouldn't want to be able to move their computer around. Fuck that's amazing
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@Machpants said in Grumpy Old Man:
@MN5 said in Grumpy Old Man:
@NTA said in Grumpy Old Man:
Back to being grumpy: glasses. I fucking hate wearing glasses. Just another thing to carry around.
Am convinced that my eyesight is deteriorating because of it. Self-fulfilling prophecy!
Wear contacts like I do you grumpy old fuck.
Keep the glasses for cloudy days or special occasions.
On a related note I keep breaking my sunglasses.
They don't do contacts for progressive lenses, so that's right out. COntact in = see at a distance but can't see close up. Therefore need reading glasses. Kinda defeats the purpose!
There are multifocal contact lenses. I share your pain though. It's either wear glasses and take them off for close up or wear contacts and carry glasses for close up.
I haven't ried multifocal lenses but probably should. -
@Machpants said in Grumpy Old Man:
@MN5 said in Grumpy Old Man:
@NTA said in Grumpy Old Man:
Back to being grumpy: glasses. I fucking hate wearing glasses. Just another thing to carry around.
Am convinced that my eyesight is deteriorating because of it. Self-fulfilling prophecy!
Wear contacts like I do you grumpy old fuck.
Keep the glasses for cloudy days or special occasions.
On a related note I keep breaking my sunglasses.
They don't do contacts for progressive lenses, so that's right out. COntact in = see at a distance but can't see close up. Therefore need reading glasses. Kinda defeats the purpose!
That's another thing which pisses me off.
Car manufacturers design all sorts of useless options like heated steering wheels, but the fluffybunnies never offer useful stuff like prescription windscreens for drivers who need glasses, do they? Useless twats.
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@Bones said in Grumpy Old Man:
@Victor-Meldrew said in Grumpy Old Man:
Think of all the R&D that went into these £700 wheels...
"Put your Mac Pro on wheels with the Mac Pro Wheels Kit. The custom-designed stainless steel and rubber wheels make it easy to move your Mac Pro around, whether sliding it out from under your desk or across your studio".
Solid right. Who wouldn't want to be able to move their computer around. Fuck that's amazing
The people buying that computer ($30,000ish NZD) wouldn't blink twice at those wheels.
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@Victor-Meldrew said in Grumpy Old Man:
@Machpants said in Grumpy Old Man:
@MN5 said in Grumpy Old Man:
@NTA said in Grumpy Old Man:
Back to being grumpy: glasses. I fucking hate wearing glasses. Just another thing to carry around.
Am convinced that my eyesight is deteriorating because of it. Self-fulfilling prophecy!
Wear contacts like I do you grumpy old fuck.
Keep the glasses for cloudy days or special occasions.
On a related note I keep breaking my sunglasses.
They don't do contacts for progressive lenses, so that's right out. COntact in = see at a distance but can't see close up. Therefore need reading glasses. Kinda defeats the purpose!
That's another thing which pisses me off.
Car manufacturers design all sorts of useless options like heated steering wheels, but the fluffybunnies never offer useful stuff like prescription windscreens for drivers who need glasses, do they? Useless twats.
The one that always cracked me up is HUDs.
Cheap as chips to provide a simple HUD for a vehicle for a long time now but manufacturers hold back on the tech to sell as an extra at a price that far outstrips the cost. -
@Victor-Meldrew although that would affect others ability to drive your vehicle (fine for some) plus it would need to be all window glass too, to enable you to see front, sides and rear...so your passengers vision would very likely be negatively affected.
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@Kirwan said in Grumpy Old Man:
@Bones said in Grumpy Old Man:
@Victor-Meldrew said in Grumpy Old Man:
Think of all the R&D that went into these £700 wheels...
"Put your Mac Pro on wheels with the Mac Pro Wheels Kit. The custom-designed stainless steel and rubber wheels make it easy to move your Mac Pro around, whether sliding it out from under your desk or across your studio".
Solid right. Who wouldn't want to be able to move their computer around. Fuck that's amazing
The people buying that computer ($30,000ish NZD) wouldn't blink twice at those wheels.
It's just so odd because they wouldn't blink twice at twice the price right?! Pr have I read that wrong,?
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@Bones said in Grumpy Old Man:
Yeah, well, fuck Google. Recently my pixel 6 at about a year old just stopped working on mobile data. Calls, texts and WiFi still worked.
Absolutely fluffybunnies to deal with and just kept sending empty empathy emails and repeatedly asking me to state when and what happened and at what intervals, despite me already stating that it wasn't intermittent and it happened immediately after a security update and stayed that way.
After me asking for an update two weeks in, they sent an email basically saying "hey we're looking at it ok and it'll take as long as it takes". Then another email every few days with me having to repeat cause and symptoms.
Traded it in after 5 weeks for £16 and got an oppo flip. Neat and won't go back.
Pixels are utter shit. Had similar problems. The battery indicator also paused at 7% and therefore couldn't update or do shit. Dude at the mobile place said they were notoriously bad. Glad I did my due diligence 🤦♂️.
